All our customers are offered a personal service, no matter how large or small they are. It’s not surprising that most of them have been with us for years, and some for decades! And we’re delighted that most of our new business comes from word of mouth recommendations.
Our expertise in air, sea and land freight enables us to deliver bespoke solutions, no matter how unusual the challenge:
Our ongoing investments in new facilities enable us to offer the smoothest export and import operations possible to our customers:
We are one of the UK’s leading independent international freight forwarding companies. This independence gives us the freedom to find the best solutions for our customers. That includes remaining true to our strongly held values of putting people at the heart of everything we do, integrity and trust. And it includes choosing to work with only the best international forwarders to create an unrivalled world wide network of partners to ensure a first-class service for our customers, wherever they are doing business.
We may be experts in freight, but people are the key to our business. From getting to know all our customers personally to treating our staff well, from building up successful partnerships with like-minded businesses around the world to investing in our relationships with transport companies that we know will deliver on our behalf, people are at the heart of everything we do.
Trust is at the heart of everything we do. We only deal with tried and trusted global partners and transport companies. And we expect to earn our customers trust. There is always the capacity for things to go wrong with freight – containers get washed overboard in rough seas, cargo gets left behind – so we can’t promise that everything will always go smoothly. But when things do go wrong, we do everything we can to find a quick, acceptable solution. And if it really is our fault we are not afraid to hold our hands up and put things right.